Meet the Angel Coordination Team

Team Structure

Head of International Patient Services

Oversees all international patient programmes. 1,000+ Italian cases coordinated. Background in healthcare administration and dental tourism management.

Senior Patient Coordinators (Italy)

Dedicated to Italian patient management. Minimum 3 years dental tourism coordination experience. Full understanding of: superannuation release, private health insurance, Medicare, GP referral systems, CET scheduling.

Clinical Liaison Officers

Bridge coordinators and clinical team. Translate medical to plain English. Join clinical consultations as patient advocates.

Aftercare Coordinators

Manage all post-departure follow-up. Schedule remote consultations. Coordinate with Italian dentists. Process warranty claims.

Team Principles

1. One name, one case, never passed between staff

2. No upselling, compensated on patient satisfaction, not treatment value

3. Radical transparency, if you're not a candidate, we tell you

4. Family updates available with your consent

5. CET first, all scheduling defaults to Italian time

How to Reach the Team